Returns & Refunds policy
Returns & Refunds Policy
The Complete Maternity Leave Planner — Digital Download
Due to the instant-access nature of The Complete Maternity Leave Planner, all sales are final. As a digital product that is delivered immediately upon purchase, we are unable to offer refunds, returns or exchanges for any reason, including change of mind or accidental purchase.
Please read the full product description carefully before completing your purchase to ensure it is the right fit for you.
If you experience any technical issues accessing or downloading your product, please contact us at donna@thematernityplan.com and we will do everything we can to resolve it promptly.
1:1 Coaching & Consultancy Calls
We understand that plans change. If you need to cancel or reschedule your call, please give us as much notice as possible.
More than 48 hours notice — your call can be rescheduled at no additional cost
Less than 48 hours notice — the session fee is non-refundable. Where possible, we will try to reschedule but this cannot be guaranteed
No show — the session fee is non-refundable and the session is forfeited
To cancel or reschedule please contact us at donna@thematernityplan.com
Contact Us
If you have any questions about this policy please get in touch at donna@thematernityplan.com
Supporting working mums through every stage of maternity leave clear, practical guidance that actually works in real life.
© 2026 The Maternity Plan. Designed with working mums in mind